Illinois Field Office #517 Independent Directory Checking status…
Carbondale, IL Social Security office at 250 W Cherry St, 62901
The Carbondale Social Security office at 250 W Cherry St is one of 47 field offices in Illinois and 1,182 nationwide.
Closest listed SSA office for Carbondale and 68 nearby towns. Next-nearest office: Cape Girardeau (34.6 mi).
Area Served
68 Towns Next Closest
34.6 mi Weekly Hours
35 hrs IL Offices
1 of 47 Weekly Schedule
Carbondale office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Wait Times & Holidays
Best time to visit & closures
Mon Very busy
Tue Good day
Wed Closes 12 PM
Thu Best day
Fri Moderate
Upcoming Federal Holiday Closures
NOV 11
Veterans Day Wed · Closed
NOV 26
Thanksgiving Day Thu · Closed
DEC 25
Christmas Day Fri · Closed
JAN 01
New Year's Day Fri · Closed
JAN 18
Birthday of Martin Luther King, Jr. Mon · Closed
FEB 15
Washington's Birthday Mon · Closed
Save Time
Can you skip a trip to the Carbondale office?
🟢 Online or Phone Replacement card · Award letter · Direct deposit
🟡 Book Appointment Retirement · SSDI · SSI · Medicare ((877) 714-0377)
🔴 Visit with Originals First SSN card · Name change · Citizenship
| Task | Best Method | Fastest Option | Carbondale Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Carbondale. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (877) 714-0377 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Map & Directions
Carbondale office location
250 W Cherry St, Rm 104, Carbondale, IL 62901 · Open in Google Maps ↗
Checklist & Contacts
Before you visit the Carbondale office
1
Book Appointment First
Call (877) 714-0377 or 1-800-772-1213 before driving.
2
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
3
Direct Numbers & Codes
Local: (877) 714-0377 · TTY: 1-800-325-0778 · Fax: (833) 950-3441 · Code #517
Services at the Carbondale Social Security office
Nearby Branches
Other Social Security offices near Carbondale
#1 Closest 34.6 mi
Cape Girardeau, MO 63703
2445 Cape Centre Dr, Ste 101
(866) 931-7077 Open →
#2 Closest 37.5 mi
Harrisburg, IL 62946
18 Veterans Dr
(866) 366-3980 Open →
#3 Closest 44.6 mi
Mount Vernon, IL 62864
105 S 6th St, Federal Building Room 103
(866) 931-2549 Open →
#4 Closest 62.1 mi
Sikeston, MO 63801
711 York Dr
(866) 964-4261 Open →
#5 Closest 71.0 mi
Park Hills, MO 63601
507 E Main St
(877) 622-9009 Open →
Coverage Area (68 Towns)
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| De Soto, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 6.4 mi |
| Cambria, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 6.6 mi |
| Murphysboro, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 7.0 mi |
| Makanda, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 7.2 mi |
| Carterville, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 7.8 mi |
| Blairsville, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 7.9 mi |
| Harrison, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 8.3 mi |
| Hurst, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 8.7 mi |
| Crainville, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 8.9 mi |
| Bush, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 9.5 mi |
| Colp, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 9.5 mi |
| Energy, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 11.1 mi |
| Herrin, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 11.4 mi |
| Alto Pass, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 11.8 mi |
| Royalton, IL | Carbondale office | 250 W Cherry St · (877) 714-0377 | 12.1 mi |
Show all 68 nearby towns closest to the Carbondale office (+53 more)
| Nearby Town | Closest Listed Office | Distance |
|---|---|---|
| Elkville, IL | Carbondale office | 12.9 mi |
| Cobden, IL | Carbondale office | 13.3 mi |
| Vergennes, IL | Carbondale office | 14.0 mi |
| Gorham, IL | Carbondale office | 14.2 mi |
| Marion, IL | Carbondale office | 14.9 mi |
| Dowell, IL | Carbondale office | 15.0 mi |
| Freeman Spur, IL | Carbondale office | 15.2 mi |
| Zeigler, IL | Carbondale office | 15.5 mi |
| Whiteash, IL | Carbondale office | 16.2 mi |
| Spillertown, IL | Carbondale office | 16.3 mi |
| Grand Tower, IL | Carbondale office | 16.8 mi |
| Johnston City, IL | Carbondale office | 17.1 mi |
| Goreville, IL | Carbondale office | 17.7 mi |
| Anna, IL | Carbondale office | 18.2 mi |
| Mulkeytown, IL | Carbondale office | 18.3 mi |
| Orient, IL | Carbondale office | 18.7 mi |
| Ava, IL | Carbondale office | 19.0 mi |
| Jonesboro, IL | Carbondale office | 19.0 mi |
| Du Quoin, IL | Carbondale office | 19.2 mi |
| Christopher, IL | Carbondale office | 19.3 mi |
| West Frankfort, IL | Carbondale office | 19.8 mi |
| North City, IL | Carbondale office | 20.3 mi |
| Buckner, IL | Carbondale office | 20.9 mi |
| St. Johns, IL | Carbondale office | 21.5 mi |
| Buncombe, IL | Carbondale office | 21.9 mi |
| Campbell Hill, IL | Carbondale office | 23.2 mi |
| Dongola, IL | Carbondale office | 25.5 mi |
| Pinckneyville, IL | Carbondale office | 25.8 mi |
| Mill Creek, IL | Carbondale office | 26.5 mi |
| Cypress, IL | Carbondale office | 27.0 mi |
| Rockwood, IL | Carbondale office | 27.1 mi |
| Willisville, IL | Carbondale office | 27.1 mi |
| Vienna, IL | Carbondale office | 28.0 mi |
| Cutler, IL | Carbondale office | 28.7 mi |
| Percy, IL | Carbondale office | 29.7 mi |
| Ullin, IL | Carbondale office | 30.7 mi |
| McClure, IL | Carbondale office | 30.9 mi |
| Steeleville, IL | Carbondale office | 31.3 mi |
| Belknap, IL | Carbondale office | 31.6 mi |
| Karnak, IL | Carbondale office | 32.5 mi |
| East Cape Girardeau, IL | Carbondale office | 33.0 mi |
| Tamms, IL | Carbondale office | 33.4 mi |
| New Grand Chain, IL | Carbondale office | 34.1 mi |
| Pulaski, IL | Carbondale office | 34.7 mi |
| Chester, IL | Carbondale office | 36.1 mi |
| Thebes, IL | Carbondale office | 37.6 mi |
| Olive Branch, IL | Carbondale office | 38.0 mi |
| Olmsted, IL | Carbondale office | 38.1 mi |
| Unity, IL | Carbondale office | 39.6 mi |
| Kaskaskia, IL | Carbondale office | 40.5 mi |
| Mounds, IL | Carbondale office | 42.0 mi |
| Mound City, IL | Carbondale office | 44.2 mi |
| Cairo, IL | Carbondale office | 49.6 mi |
Common Questions
Frequently asked questions about the Carbondale office
What are the published hours for the Carbondale office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Carbondale office?
Many Social Security services require an appointment. Call the local office at (877) 714-0377 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Carbondale office?
Call the local branch at (877) 714-0377, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗
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