Cleveland, OH Social Security office at 11601 Shaker Blvd, 44120
The Cleveland Social Security office at 11601 Shaker Blvd is one of 56 field offices in Ohio and 1,182 nationwide.
Closest listed SSA office for Cleveland and 8 nearby towns. Next-nearest office: Cleveland (4.8 mi).
Cleveland office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the Cleveland office?
| Task | Best Method | Fastest Option | Cleveland Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Cleveland. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (877) 635-3546 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Cleveland office location
11601 Shaker Blvd, Cleveland, OH 44120 · Open in Google Maps ↗
Before you visit the Cleveland office
Book Appointment First
Call (877) 635-3546 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (877) 635-3546 · TTY: 1-800-325-0778 · Fax: (833) 596-0589 · Code #427
Services at the Cleveland Social Security office
Other Social Security offices near Cleveland
Cleveland, OH 44199
1240 E 9th St, Rm 793 Ajc Fed Bldg
Beachwood, OH 44122
3591 Park East Dr
Cleveland, OH 44110
15250 S. Waterloo Rd
Middleburg Hts, OH 44130
7344 Pearl Rd, Suite 101
Painesville, OH 44077
55 W Jackson St
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Cleveland Heights, OH | Cleveland office | 11601 Shaker Blvd · (877) 635-3546 | 2.8 mi |
| Shaker Heights, OH | Cleveland office | 11601 Shaker Blvd · (877) 635-3546 | 2.8 mi |
| Newburgh Heights, OH | Cleveland office | 11601 Shaker Blvd · (877) 635-3546 | 3.9 mi |
| Cuyahoga Heights, OH | Cleveland office | 11601 Shaker Blvd · (877) 635-3546 | 4.2 mi |
| Garfield Heights, OH | Cleveland office | 11601 Shaker Blvd · (877) 635-3546 | 4.5 mi |
| Brooklyn Heights, OH | Cleveland office | 11601 Shaker Blvd · (877) 635-3546 | 5.5 mi |
| Valley View, OH | Cleveland office | 11601 Shaker Blvd · (877) 635-3546 | 7.1 mi |
| Independence, OH | Cleveland office | 11601 Shaker Blvd · (877) 635-3546 | 7.4 mi |
Frequently asked questions about the Cleveland office
What are the published hours for the Cleveland office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Cleveland office?
Many Social Security services require an appointment. Call the local office at (877) 635-3546 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Cleveland office?
Call the local branch at (877) 635-3546, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗