Iowa Field Office #C49 Independent Directory Checking status…
Council Bluffs, IA Social Security office at 20 Arena Way, 51501
The Council Bluffs Social Security office at 20 Arena Way is one of 17 field offices in Iowa and 1,182 nationwide.
Closest listed SSA office for Council Bluffs and 75 nearby towns. Next-nearest office: Omaha (10.3 mi).
Area Served
75 Towns Next Closest
10.3 mi Weekly Hours
35 hrs IA Offices
1 of 17 Weekly Schedule
Council Bluffs office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Wait Times & Holidays
Best time to visit & closures
Mon Very busy
Tue Good day
Wed Closes 12 PM
Thu Best day
Fri Moderate
Upcoming Federal Holiday Closures
NOV 11
Veterans Day Wed · Closed
NOV 26
Thanksgiving Day Thu · Closed
DEC 25
Christmas Day Fri · Closed
JAN 01
New Year's Day Fri · Closed
JAN 18
Birthday of Martin Luther King, Jr. Mon · Closed
FEB 15
Washington's Birthday Mon · Closed
Save Time
Can you skip a trip to the Council Bluffs office?
🟢 Online or Phone Replacement card · Award letter · Direct deposit
🟡 Book Appointment Retirement · SSDI · SSI · Medicare ((866) 331-9094)
🔴 Visit with Originals First SSN card · Name change · Citizenship
| Task | Best Method | Fastest Option | Council Bluffs Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Council Bluffs. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (866) 331-9094 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Map & Directions
Council Bluffs office location
20 Arena Way, Suite 1, Council Bluffs, IA 51501 · Open in Google Maps ↗
Checklist & Contacts
Before you visit the Council Bluffs office
1
Book Appointment First
Call (866) 331-9094 or 1-800-772-1213 before driving.
2
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
3
Direct Numbers & Codes
Local: (866) 331-9094 · TTY: 1-800-325-0778 · Fax: (833) 950-2936 · Code #C49
Services at the Council Bluffs Social Security office
Nearby Branches
Other Social Security offices near Council Bluffs
#1 Closest 10.3 mi
Omaha, NE 68154
604 N 109th Ct
(866) 716-8299 Open →
#2 Closest 51.3 mi
Lincoln, NE 68508
100 Centennial Mall N, Room 240
(866) 593-2880 Open →
#3 Closest 81.2 mi
Creston, IA 50801
906 E Taylor St
(866) 613-2827 Open →
#4 Closest 86.9 mi
Sioux City, IA 51106
3555 Southern Hills Dr
(866) 338-2859 Open →
#5 Closest 120.0 mi
Des Moines, IA 50309
455 Sw 5th St, Ste F
(866) 964-7583 Open →
Coverage Area (75 Towns)
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Carter Lake, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 3.8 mi |
| Crescent, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 9.0 mi |
| Weston, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 10.5 mi |
| Mineola, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 12.2 mi |
| McClelland, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 12.7 mi |
| Underwood, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 14.7 mi |
| Treynor, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 14.8 mi |
| Glenwood, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 15.4 mi |
| Silver City, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 15.8 mi |
| Pacific Junction, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 15.9 mi |
| Bentley, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 16.9 mi |
| Loveland, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 18.0 mi |
| Neola, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 20.5 mi |
| Missouri Valley, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 22.3 mi |
| Malvern, IA | Council Bluffs office | 20 Arena Way · (866) 331-9094 | 22.7 mi |
Show all 75 nearby towns closest to the Council Bluffs office (+60 more)
| Nearby Town | Closest Listed Office | Distance |
|---|---|---|
| California Junction, IA | Council Bluffs office | 22.9 mi |
| Minden, IA | Council Bluffs office | 24.2 mi |
| Macedonia, IA | Council Bluffs office | 24.4 mi |
| Carson, IA | Council Bluffs office | 24.5 mi |
| Bartlett, IA | Council Bluffs office | 24.8 mi |
| Henderson, IA | Council Bluffs office | 24.9 mi |
| Hastings, IA | Council Bluffs office | 25.3 mi |
| Oakland, IA | Council Bluffs office | 26.2 mi |
| Tabor, IA | Council Bluffs office | 26.2 mi |
| Modale, IA | Council Bluffs office | 27.1 mi |
| Logan, IA | Council Bluffs office | 28.7 mi |
| Persia, IA | Council Bluffs office | 28.9 mi |
| Shelby, IA | Council Bluffs office | 29.5 mi |
| Emerson, IA | Council Bluffs office | 29.6 mi |
| Hancock, IA | Council Bluffs office | 29.6 mi |
| Thurman, IA | Council Bluffs office | 29.8 mi |
| Randolph, IA | Council Bluffs office | 30.4 mi |
| Magnolia, IA | Council Bluffs office | 31.5 mi |
| Avoca, IA | Council Bluffs office | 33.4 mi |
| Mondamin, IA | Council Bluffs office | 33.4 mi |
| Anderson, IA | Council Bluffs office | 33.7 mi |
| Percival, IA | Council Bluffs office | 33.8 mi |
| Tennant, IA | Council Bluffs office | 33.8 mi |
| Portsmouth, IA | Council Bluffs office | 34.4 mi |
| Imogene, IA | Council Bluffs office | 34.6 mi |
| Woodbine, IA | Council Bluffs office | 35.7 mi |
| Sidney, IA | Council Bluffs office | 36.3 mi |
| Corley, IA | Council Bluffs office | 37.4 mi |
| Red Oak, IA | Council Bluffs office | 38.0 mi |
| Elliott, IA | Council Bluffs office | 38.4 mi |
| Walnut, IA | Council Bluffs office | 39.0 mi |
| Griswold, IA | Council Bluffs office | 39.1 mi |
| Coburg, IA | Council Bluffs office | 39.3 mi |
| River Sioux, IA | Council Bluffs office | 39.9 mi |
| Little Sioux, IA | Council Bluffs office | 40.1 mi |
| Panama, IA | Council Bluffs office | 40.1 mi |
| Harlan, IA | Council Bluffs office | 40.8 mi |
| Pisgah, IA | Council Bluffs office | 41.0 mi |
| Essex, IA | Council Bluffs office | 41.4 mi |
| Riverton, IA | Council Bluffs office | 41.6 mi |
| Farragut, IA | Council Bluffs office | 41.7 mi |
| Westphalia, IA | Council Bluffs office | 42.1 mi |
| Shenandoah, IA | Council Bluffs office | 42.8 mi |
| Marne, IA | Council Bluffs office | 43.1 mi |
| Earling, IA | Council Bluffs office | 44.6 mi |
| Dunlap, IA | Council Bluffs office | 45.0 mi |
| Hamburg, IA | Council Bluffs office | 45.3 mi |
| Kirkman, IA | Council Bluffs office | 46.9 mi |
| Jacksonville, IA | Council Bluffs office | 47.6 mi |
| Defiance, IA | Council Bluffs office | 49.6 mi |
| Elk Horn, IA | Council Bluffs office | 49.6 mi |
| Kimballton, IA | Council Bluffs office | 50.2 mi |
| Dow City, IA | Council Bluffs office | 51.9 mi |
| Irwin, IA | Council Bluffs office | 52.1 mi |
| Coin, IA | Council Bluffs office | 52.8 mi |
| Buck Grove, IA | Council Bluffs office | 53.6 mi |
| Northboro, IA | Council Bluffs office | 53.6 mi |
| Arion, IA | Council Bluffs office | 53.9 mi |
| Manilla, IA | Council Bluffs office | 56.6 mi |
| Aspinwall, IA | Council Bluffs office | 60.8 mi |
Common Questions
Frequently asked questions about the Council Bluffs office
What are the published hours for the Council Bluffs office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Council Bluffs office?
Many Social Security services require an appointment. Call the local office at (866) 331-9094 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Council Bluffs office?
Call the local branch at (866) 331-9094, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗
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