New Orleans, LA Social Security office at 400 Poydras St, 70130
The New Orleans Social Security office at 400 Poydras St is one of 21 field offices in Louisiana and 1,182 nationwide.
Closest listed SSA office for New Orleans and 5 nearby towns. Next-nearest office: Terrytown (2.7 mi).
New Orleans office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the New Orleans office?
| Task | Best Method | Fastest Option | New Orleans Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to New Orleans. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (855) 257-0984 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
New Orleans office location
400 Poydras St, Suite 500, New Orleans, LA 70130 · Open in Google Maps ↗
Before you visit the New Orleans office
Book Appointment First
Call (855) 257-0984 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (855) 257-0984 · TTY: 1-800-325-0778 · Fax: (833) 950-3349 · Code #800
Services at the New Orleans Social Security office
Other Social Security offices near New Orleans
Terrytown, LA 70056
115 Terry Pkwy
Kenner, LA 70065
1616 Joe Yenni Blvd
Lacombe, LA 70445
64285 Hwy 434
Hammond, LA 70403
2100 Robin Ave
Houma, LA 70360
178 Civic Center Blvd, Ste 100
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Marrero, LA | New Orleans office | 400 Poydras St · (855) 257-0984 | 5.1 mi |
| Jefferson, LA | New Orleans office | 400 Poydras St · (855) 257-0984 | 5.3 mi |
| Bridge City, LA | New Orleans office | 400 Poydras St · (855) 257-0984 | 5.4 mi |
| Westwego, LA | New Orleans office | 400 Poydras St · (855) 257-0984 | 5.4 mi |
| Avondale, LA | New Orleans office | 400 Poydras St · (855) 257-0984 | 8.4 mi |
Frequently asked questions about the New Orleans office
What are the published hours for the New Orleans office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the New Orleans office?
Many Social Security services require an appointment. Call the local office at (855) 257-0984 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the New Orleans office?
Call the local branch at (855) 257-0984, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗