North Adams, MA Social Security office at 96 Marshall St, 01247
The North Adams Social Security office at 96 Marshall St is one of 30 field offices in Massachusetts and 1,182 nationwide.
Closest listed SSA office for North Adams and 4 nearby towns. Next-nearest office: Pittsfield (19.2 mi).
North Adams office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the North Adams office?
| Task | Best Method | Fastest Option | North Adams Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to North Adams. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (877) 319-5709 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
North Adams office location
96 Marshall St, North Adams, MA 01247 · Open in Google Maps ↗
Before you visit the North Adams office
Book Appointment First
Call (877) 319-5709 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (877) 319-5709 · TTY: 1-800-325-0778 · Fax: (833) 950-3260 · Code #C67
Services at the North Adams Social Security office
Other Social Security offices near North Adams
Pittsfield, MA 01201
78 Center St, Federal Bldg Suite 101
Troy, NY 12180
120 Hoosick St, Suite 12a-1
Holyoke, MA 01040
200 High St, 2nd Floor
Keene, NH 03431
9 Elm St
Hudson, NY 12534
747 Warren St
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Williamstown, MA | North Adams office | 96 Marshall St · (877) 319-5709 | 4.5 mi |
| Adams, MA | North Adams office | 96 Marshall St · (877) 319-5709 | 5.1 mi |
| Shelburne Falls, MA | North Adams office | 96 Marshall St · (877) 319-5709 | 19.7 mi |
| Greenfield, MA | North Adams office | 96 Marshall St · (877) 319-5709 | 26.9 mi |
Frequently asked questions about the North Adams office
What are the published hours for the North Adams office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the North Adams office?
Many Social Security services require an appointment. Call the local office at (877) 319-5709 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the North Adams office?
Call the local branch at (877) 319-5709, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗