Salem, MA Social Security office at 35 Congress St, 01970
The Salem Social Security office at 35 Congress St is one of 30 field offices in Massachusetts and 1,182 nationwide.
Closest listed SSA office for Salem and 13 nearby towns. Next-nearest office: Malden (11.6 mi).
Salem office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the Salem office?
| Task | Best Method | Fastest Option | Salem Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Salem. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (866) 248-2394 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Salem office location
35 Congress St, Suite 101, Salem, MA 01970 · Open in Google Maps ↗
Before you visit the Salem office
Book Appointment First
Call (866) 248-2394 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (866) 248-2394 · TTY: 1-800-325-0778 · Fax: (833) 926-1841 · Code #046
Services at the Salem Social Security office
Other Social Security offices near Salem
Malden, MA 02148
192 Commercial St
Boston, MA 02222
10 Causeway St, Room 148
Cambridge, MA 02138
10 Fawcett St, First Flr
Dorchester, MA 02122
115 Freeport St
Lawrence, MA 01843
439 S Union St, Suite 106a
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Marblehead, MA | Salem office | 35 Congress St · (866) 248-2394 | 2.4 mi |
| Swampscott, MA | Salem office | 35 Congress St · (866) 248-2394 | 3.4 mi |
| Beverly, MA | Salem office | 35 Congress St · (866) 248-2394 | 3.5 mi |
| Peabody, MA | Salem office | 35 Congress St · (866) 248-2394 | 4.2 mi |
| Lynn, MA | Salem office | 35 Congress St · (866) 248-2394 | 4.7 mi |
| Danvers, MA | Salem office | 35 Congress St · (866) 248-2394 | 5.0 mi |
| Nahant, MA | Salem office | 35 Congress St · (866) 248-2394 | 7.0 mi |
| Lynnfield, MA | Salem office | 35 Congress St · (866) 248-2394 | 7.7 mi |
| Topsfield, MA | Salem office | 35 Congress St · (866) 248-2394 | 9.1 mi |
| Essex, MA | Salem office | 35 Congress St · (866) 248-2394 | 10.4 mi |
| Ipswich, MA | Salem office | 35 Congress St · (866) 248-2394 | 11.5 mi |
| Gloucester, MA | Salem office | 35 Congress St · (866) 248-2394 | 12.9 mi |
| Rockport, MA | Salem office | 35 Congress St · (866) 248-2394 | 16.2 mi |
Frequently asked questions about the Salem office
What are the published hours for the Salem office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Salem office?
Many Social Security services require an appointment. Call the local office at (866) 248-2394 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Salem office?
Call the local branch at (866) 248-2394, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗