Shelby, NC Social Security office at 707 Schenck St, 28150
The Shelby Social Security office at 707 Schenck St is one of 36 field offices in North Carolina and 1,182 nationwide.
Closest listed SSA office for Shelby and 35 nearby towns. Next-nearest office: Gastonia (21.9 mi).
Shelby office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the Shelby office?
| Task | Best Method | Fastest Option | Shelby Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Shelby. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (877) 405-3576 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Shelby office location
707 Schenck St, Shelby, NC 28150 · Open in Google Maps ↗
Before you visit the Shelby office
Book Appointment First
Call (877) 405-3576 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (877) 405-3576 · TTY: 1-800-325-0778 · Fax: (833) 950-2820 · Code #B01
Services at the Shelby Social Security office
Other Social Security offices near Shelby
Gastonia, NC 28054
609 Cotton Blossom Cir
Spartanburg, SC 29306
145 N Church St, Ste 300
Rock Hill, SC 29730
499 Lakeshore Pkwy
Charlotte, NC 28227
2201 Coronation Blvd., Suite 100
Statesville, NC 28625
2038 Davie Ave
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Light Oak, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 3.5 mi |
| Patterson Springs, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 4.7 mi |
| Kingstown, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 6.4 mi |
| Lattimore, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 7.1 mi |
| Earl, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 7.2 mi |
| Waco, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 7.5 mi |
| Boiling Springs, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 7.9 mi |
| Lawndale, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 8.1 mi |
| Mooresboro, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 9.1 mi |
| Dellview, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 9.2 mi |
| Fallston, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 9.2 mi |
| Grover, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 9.8 mi |
| Polkville, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 10.1 mi |
| Cherryville, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 10.7 mi |
| Kings Mountain, NC | Shelby office | 707 Schenck St · (877) 405-3576 | 11.3 mi |
Show all 35 nearby towns closest to the Shelby office (+20 more)
| Nearby Town | Closest Listed Office | Distance |
|---|---|---|
| Belwood, NC | Shelby office | 12.8 mi |
| Ellenboro, NC | Shelby office | 12.8 mi |
| Cliffside, NC | Shelby office | 13.4 mi |
| Caroleen, NC | Shelby office | 14.4 mi |
| Casar, NC | Shelby office | 15.4 mi |
| Henrietta, NC | Shelby office | 15.4 mi |
| Bostic, NC | Shelby office | 17.4 mi |
| Forest City, NC | Shelby office | 19.0 mi |
| Spindale, NC | Shelby office | 22.2 mi |
| Ruth, NC | Shelby office | 23.7 mi |
| Rutherfordton, NC | Shelby office | 24.3 mi |
| Mountain View, NC | Shelby office | 28.2 mi |
| Salem, NC | Shelby office | 29.2 mi |
| Hildebran, NC | Shelby office | 29.7 mi |
| Icard, NC | Shelby office | 29.8 mi |
| Rutherford College, NC | Shelby office | 31.3 mi |
| Valdese, NC | Shelby office | 31.4 mi |
| Drexel, NC | Shelby office | 31.9 mi |
| Morganton, NC | Shelby office | 31.9 mi |
| Glen Alpine, NC | Shelby office | 32.9 mi |
Frequently asked questions about the Shelby office
What are the published hours for the Shelby office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Shelby office?
Many Social Security services require an appointment. Call the local office at (877) 405-3576 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Shelby office?
Call the local branch at (877) 405-3576, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗