Iowa Field Office #693 Independent Directory Checking status…
Waterloo, IA Social Security office at 3121 Greyhound Dr, 50701
The Waterloo Social Security office at 3121 Greyhound Dr is one of 17 field offices in Iowa and 1,182 nationwide.
Closest listed SSA office for Waterloo and 71 nearby towns. Next-nearest office: Marshalltown (40.7 mi).
Area Served
71 Towns Next Closest
40.7 mi Weekly Hours
35 hrs IA Offices
1 of 17 Weekly Schedule
Waterloo office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Wait Times & Holidays
Best time to visit & closures
Mon Very busy
Tue Good day
Wed Closes 12 PM
Thu Best day
Fri Moderate
Upcoming Federal Holiday Closures
NOV 11
Veterans Day Wed · Closed
NOV 26
Thanksgiving Day Thu · Closed
DEC 25
Christmas Day Fri · Closed
JAN 01
New Year's Day Fri · Closed
JAN 18
Birthday of Martin Luther King, Jr. Mon · Closed
FEB 15
Washington's Birthday Mon · Closed
Save Time
Can you skip a trip to the Waterloo office?
🟢 Online or Phone Replacement card · Award letter · Direct deposit
🟡 Book Appointment Retirement · SSDI · SSI · Medicare ((888) 456-9554)
🔴 Visit with Originals First SSN card · Name change · Citizenship
| Task | Best Method | Fastest Option | Waterloo Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Waterloo. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (888) 456-9554 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Map & Directions
Waterloo office location
3121 Greyhound Dr, Waterloo, IA 50701 · Open in Google Maps ↗
Checklist & Contacts
Before you visit the Waterloo office
1
Book Appointment First
Call (888) 456-9554 or 1-800-772-1213 before driving.
2
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
3
Direct Numbers & Codes
Local: (888) 456-9554 · TTY: 1-800-325-0778 · Fax: (833) 515-0425 · Code #693
Services at the Waterloo Social Security office
Nearby Branches
Other Social Security offices near Waterloo
#1 Closest 40.7 mi
Marshalltown, IA 50158
2502 S 2nd St
(877) 819-2595 Open →
#2 Closest 49.8 mi
Cedar Rapids, IA 52404
3165 Williams Blvd Sw, Ste 100
(866) 495-0088 Open →
#3 Closest 63.4 mi
Mason City, IA 50401
625 Village Green Dr Sw
(866) 365-6708 Open →
#4 Closest 69.1 mi
Coralville, IA 52241
1100 6th St, Suite 100
(866) 964-2039 Open →
#5 Closest 84.9 mi
Dubuque, IA 52002
1635 Associates Dr, Suite 101
(877) 405-3650 Open →
Coverage Area (71 Towns)
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Hudson, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 3.3 mi |
| Cedar Falls, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 4.4 mi |
| Evansdale, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 6.9 mi |
| Elk Run Heights, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 7.6 mi |
| Washburn, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 8.1 mi |
| Raymond, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 8.9 mi |
| Gilbertville, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 10.3 mi |
| Dike, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 11.2 mi |
| Janesville, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 12.7 mi |
| New Hartford, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 13.0 mi |
| Reinbeck, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 13.9 mi |
| Denver, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 14.3 mi |
| Dunkerton, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 14.3 mi |
| La Porte City, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 15.2 mi |
| Stout, IA | Waterloo office | 3121 Greyhound Dr · (888) 456-9554 | 16.1 mi |
Show all 71 nearby towns closest to the Waterloo office (+56 more)
| Nearby Town | Closest Listed Office | Distance |
|---|---|---|
| Morrison, IA | Waterloo office | 16.2 mi |
| Jesup, IA | Waterloo office | 17.3 mi |
| Waverly, IA | Waterloo office | 17.9 mi |
| Readlyn, IA | Waterloo office | 18.7 mi |
| Traer, IA | Waterloo office | 19.4 mi |
| Shell Rock, IA | Waterloo office | 19.5 mi |
| Grundy Center, IA | Waterloo office | 20.1 mi |
| Lincoln, IA | Waterloo office | 20.4 mi |
| Parkersburg, IA | Waterloo office | 20.4 mi |
| Holland, IA | Waterloo office | 20.6 mi |
| Dysart, IA | Waterloo office | 21.0 mi |
| Mount Auburn, IA | Waterloo office | 21.5 mi |
| Fairbank, IA | Waterloo office | 21.7 mi |
| Brandon, IA | Waterloo office | 23.1 mi |
| Tripoli, IA | Waterloo office | 24.7 mi |
| Clarksville, IA | Waterloo office | 25.4 mi |
| Aplington, IA | Waterloo office | 25.6 mi |
| Independence, IA | Waterloo office | 25.6 mi |
| Wellsburg, IA | Waterloo office | 26.7 mi |
| Plainfield, IA | Waterloo office | 26.9 mi |
| Hazleton, IA | Waterloo office | 27.5 mi |
| Allison, IA | Waterloo office | 28.0 mi |
| Oelwein, IA | Waterloo office | 28.7 mi |
| Frederika, IA | Waterloo office | 29.2 mi |
| Westgate, IA | Waterloo office | 29.4 mi |
| Sumner, IA | Waterloo office | 30.7 mi |
| Stanley, IA | Waterloo office | 32.5 mi |
| Ackley, IA | Waterloo office | 33.5 mi |
| Winthrop, IA | Waterloo office | 34.0 mi |
| Maynard, IA | Waterloo office | 34.1 mi |
| Nashua, IA | Waterloo office | 34.1 mi |
| Aurora, IA | Waterloo office | 36.0 mi |
| Fredericksburg, IA | Waterloo office | 36.0 mi |
| Randalia, IA | Waterloo office | 38.0 mi |
| Ionia, IA | Waterloo office | 39.4 mi |
| Hawkeye, IA | Waterloo office | 39.9 mi |
| Fayette, IA | Waterloo office | 40.0 mi |
| Lamont, IA | Waterloo office | 40.0 mi |
| New Hampton, IA | Waterloo office | 40.9 mi |
| Arlington, IA | Waterloo office | 42.1 mi |
| Lawler, IA | Waterloo office | 43.7 mi |
| Waucoma, IA | Waterloo office | 44.8 mi |
| West Union, IA | Waterloo office | 45.3 mi |
| Wadena, IA | Waterloo office | 45.8 mi |
| Jackson Junction, IA | Waterloo office | 47.4 mi |
| St. Lucas, IA | Waterloo office | 47.8 mi |
| Elgin, IA | Waterloo office | 51.6 mi |
| Fort Atkinson, IA | Waterloo office | 52.5 mi |
| Clermont, IA | Waterloo office | 53.0 mi |
| Protivin, IA | Waterloo office | 54.2 mi |
| Spillville, IA | Waterloo office | 55.7 mi |
| Calmar, IA | Waterloo office | 56.3 mi |
| Ossian, IA | Waterloo office | 57.1 mi |
| Castalia, IA | Waterloo office | 57.9 mi |
| Ridgeway, IA | Waterloo office | 61.0 mi |
| Decorah, IA | Waterloo office | 65.6 mi |
Common Questions
Frequently asked questions about the Waterloo office
What are the published hours for the Waterloo office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Waterloo office?
Many Social Security services require an appointment. Call the local office at (888) 456-9554 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Waterloo office?
Call the local branch at (888) 456-9554, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗
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