Hilo, HI Directory 1 Field Office · Independent Directory
Social Security Offices in Hilo, Hawaii
Hilo is served by 1 published Social Security Field Office at 111 E Puainako St, Suite 710 (96720).
Compare local addresses, direct phone numbers, weekday hours, and closest branches for 53 nearby towns.
Local Offices
1 Nearby Towns
53 Other Branches
6 Standard Hours
Mon–Fri 9–4 Direct Branch Listings
Hilo Social Security Office Listings (1)
Field Office #991
Checking status…Hilo, HI 96720
111 E Puainako St, Suite 710, Hilo, HI 96720Mon–Fri: 8:30 AM – 3:30 PM
Local Map
Hilo Social Security Office Map
Weekly Schedule
Hilo Social Security Office Hours
Standard Weekday Hours (Wed Closes 12:00 PM)
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 12:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Wait Times & Holidays
Best Time to Visit Hilo & Closures
Typical Wait Pattern & 2026–2027 Holiday Closures
Mon Very busy
Tue Good day
Wed Closes 12 PM
Thu Best day
Fri Moderate
Upcoming Federal Holiday Closures
NOV 11
Veterans Day Wed · Closed
NOV 26
Thanksgiving Day Thu · Closed
DEC 25
Christmas Day Fri · Closed
JAN 01
New Year's Day Fri · Closed
JAN 18
Birthday of Martin Luther King, Jr. Mon · Closed
FEB 15
Washington's Birthday Mon · Closed
Save Time
Can You Skip a Trip to a Hilo Social Security Office?
🟢 Online or Phone
Replacement SSN card · Award letter · Direct deposit🟡 Book Appointment
Retirement · SSDI · SSI · Medicare (1-800-772-1213)🔴 Visit with Originals
First SSN card · Legal name change · Citizenship| Task | Best Method | Fastest Option | Hilo Visit Notes & Required Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No trip to a Hilo office needed unless urgent printed proof is required. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | Can be completed without visiting a Hilo branch. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call your local Hilo branch or 1-800-772-1213 to book an appointment. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency documents. |
| First-time SSN card or legal name change | 🔴 Visit with Originals | Start online, then bring originals | Must present original or certified marriage/court order + unexpired photo ID. |
Nearby Branches
Other Social Security Offices Near Hilo
#1 Closest 124.4 mi
Wailuku, HI 96793
2200 Main St, Suite 125
(855) 572-4863 Open →
#2 Closest 212.4 mi
Honolulu, HI 96850
300 Ala Moana Blvd, Rm 1-114 Fed Bldg
(855) 572-4879 Open →
#3 Closest 225.4 mi
Kapolei, HI 96707
970 Manawai St
(855) 572-4866 Open →
#4 Closest 2315.2 mi
Daly City, CA 94015
355 Gellert Blvd, Suite 201
(888) 748-7702 Open →
#5 Closest 2319.2 mi
Santa Cruz, CA 95060
169 Walnut Ave
(800) 593-8523 Open →
#6 Closest 2320.0 mi
San Mateo, CA 94402
800 South Claremont St, Suite 101
(866) 726-8193 Open →
Local Coverage (53 Towns)
Closest Social Security Office for Towns Near Hilo
| Nearby Town | Closest Listed Office | Distance |
|---|---|---|
| Wainaku, HI | Hilo office | 3.8 mi |
| Keaau, HI | Hilo office | 5.1 mi |
| Paukaa, HI | Hilo office | 5.1 mi |
| Papaikou, HI | Hilo office | 6.9 mi |
| Kurtistown, HI | Hilo office | 7.5 mi |
| Hawaiian Paradise Park, HI | Hilo office | 9.6 mi |
| Pepeekeo, HI | Hilo office | 9.8 mi |
| Orchidlands Estates, HI | Hilo office | 10.1 mi |
| Hawaiian Acres, HI | Hilo office | 11.3 mi |
| Tiki Gardens, HI | Hilo office | 12.2 mi |
| Honomu, HI | Hilo office | 12.4 mi |
| Ainaloa, HI | Hilo office | 12.9 mi |
| Fern Acres, HI | Hilo office | 12.9 mi |
| Mountain View, HI | Hilo office | 13.5 mi |
| Hawaiian Beaches, HI | Hilo office | 13.7 mi |
| Eden Roc, HI | Hilo office | 14.2 mi |
| Pahoa, HI | Hilo office | 15.9 mi |
| Fern Forest, HI | Hilo office | 16.5 mi |
| Nanawale Estates, HI | Hilo office | 16.7 mi |
| Leilani Estates, HI | Hilo office | 18.6 mi |
Show all 53 nearby places around Hilo (+33 more)
| Nearby Town | Closest Listed Office | Distance |
|---|---|---|
| Royal Hawaiian Estates, HI | Hilo office | 19.1 mi |
| Volcano, HI | Hilo office | 19.9 mi |
| Kamaili, HI | Hilo office | 20.1 mi |
| Black Sands, HI | Hilo office | 20.7 mi |
| Mauna Loa Estates, HI | Hilo office | 21.1 mi |
| Laupahoehoe, HI | Hilo office | 22.1 mi |
| Seaview, HI | Hilo office | 22.1 mi |
| Volcano Golf Course, HI | Hilo office | 22.3 mi |
| Kalapana, HI | Hilo office | 24.1 mi |
| Paauilo, HI | Hilo office | 30.8 mi |
| Honokaa, HI | Hilo office | 37.0 mi |
| Waimea, HI | Hilo office | 42.3 mi |
| Pahala, HI | Hilo office | 43.5 mi |
| Kukuihaele, HI | Hilo office | 43.6 mi |
| Waikoloa Village, HI | Hilo office | 51.0 mi |
| Honaunau-Napoopoo, HI | Hilo office | 52.7 mi |
| Puako, HI | Hilo office | 54.0 mi |
| Naalehu, HI | Hilo office | 54.4 mi |
| Honalo, HI | Hilo office | 54.7 mi |
| Waikoloa Beach Resort, HI | Hilo office | 55.2 mi |
| Holualoa, HI | Hilo office | 55.4 mi |
| Captain Cook, HI | Hilo office | 55.5 mi |
| Waiohinu, HI | Hilo office | 56.0 mi |
| Kealakekua, HI | Hilo office | 56.1 mi |
| Kaloko, HI | Hilo office | 57.7 mi |
| Discovery Harbour, HI | Hilo office | 58.0 mi |
| Halaula, HI | Hilo office | 58.5 mi |
| Kahaluu-Keauhou, HI | Hilo office | 58.6 mi |
| Kapaau, HI | Hilo office | 60.6 mi |
| Kailua, HI | Hilo office | 60.7 mi |
| Kaiminani, HI | Hilo office | 60.9 mi |
| Hawaiian Ocean View, HI | Hilo office | 62.0 mi |
| Hawi, HI | Hilo office | 62.2 mi |
Common Questions
Frequently Asked Questions: Hilo Social Security Offices
How many Social Security offices are in Hilo, HI?
Hilo has 1 published Social Security Field Office at 111 E Puainako St, Suite 710 (96720).
What are the published hours for Hilo Social Security offices?
The published schedule for the Hilo field office is Mon–Fri: 8:30 AM – 3:30 PM. Closed on weekends and federal holidays.
What is the closest alternative Social Security office outside Hilo?
The nearest other mapped Social Security office is in Wailuku, HI (124.4 miles away).
Do I need an appointment to visit a Hilo Social Security office?
Yes, most in-person tasks require an appointment. Call the direct branch phone number listed above or 1-800-772-1213 before visiting. Start online services at my Social Security (SSA.gov) ↗.
Is this an official SSA page?
No. SSA Office Finder is an independent public directory. Visit SSA.gov ↗ for official government instructions.
Official government portal: Social Security Administration (SSA.gov) ↗
Quick Navigation
Explore Hilo & Hawaii
🏛️ All Hawaii Social Security OfficesStatewide directory & map → 🔎 Search All 1,182 U.S. OfficesSearch by city, state, or ZIP → 📋 Visit Preparation ChecklistID & original document rules → 🪪 Replace a Social Security CardOnline & in-person requirements → 📝 Report a Legal Name ChangeOriginal marriage & court documents →