Durham, NC Social Security office at 3511 Shannon Rd, 27707
The Durham Social Security office at 3511 Shannon Rd is one of 36 field offices in North Carolina and 1,182 nationwide.
Closest listed SSA office for Durham and 20 nearby towns. Next-nearest office: Raleigh (24.6 mi).
Durham office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the Durham office?
| Task | Best Method | Fastest Option | Durham Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Durham. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (888) 759-3908 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Durham office location
3511 Shannon Rd, Suite 200, Durham, NC 27707 · Open in Google Maps ↗
Before you visit the Durham office
Book Appointment First
Call (888) 759-3908 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (888) 759-3908 · TTY: 1-800-325-0778 · Fax: (833) 950-2832 · Code #328
Services at the Durham Social Security office
Other Social Security offices near Durham
Raleigh, NC 27610
3315 Poole Rd, Suite 100
Sanford, NC 27330
401 Tiffany Dr
Henderson, NC 27536
858 S Beckford Dr
Reidsville, NC 27320
2402 Freeway Dr
Smithfield, NC 27577
633 Venture Dr
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Chapel Hill, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 5.2 mi |
| Carrboro, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 7.7 mi |
| Carolina Meadows, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 7.8 mi |
| Governors Village, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 8.4 mi |
| Governors Club, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 9.7 mi |
| Gorman, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 10.0 mi |
| Hillsborough, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 10.8 mi |
| Morrisville, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 10.8 mi |
| Briar Chapel, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 13.1 mi |
| Fearrington Village, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 13.2 mi |
| Efland, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 14.6 mi |
| Apex, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 16.8 mi |
| Butner, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 17.0 mi |
| Rougemont, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 17.6 mi |
| Creedmoor, NC | Durham office | 3511 Shannon Rd · (888) 759-3908 | 19.2 mi |
Show all 20 nearby towns closest to the Durham office (+5 more)
| Nearby Town | Closest Listed Office | Distance |
|---|---|---|
| Mebane, NC | Durham office | 19.8 mi |
| Saxapahaw, NC | Durham office | 20.2 mi |
| Woodlawn, NC | Durham office | 21.9 mi |
| Swepsonville, NC | Durham office | 22.8 mi |
| Roxboro, NC | Durham office | 30.0 mi |
Frequently asked questions about the Durham office
What are the published hours for the Durham office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Durham office?
Many Social Security services require an appointment. Call the local office at (888) 759-3908 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Durham office?
Call the local branch at (888) 759-3908, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗