Raleigh, NC Social Security office at 3315 Poole Rd, 27610
The Raleigh Social Security office at 3315 Poole Rd is one of 36 field offices in North Carolina and 1,182 nationwide.
Closest listed SSA office for Raleigh and 13 nearby towns. Next-nearest office: Smithfield (23.4 mi).
Raleigh office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the Raleigh office?
| Task | Best Method | Fastest Option | Raleigh Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Raleigh. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (877) 803-6311 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Raleigh office location
3315 Poole Rd, Suite 100, Raleigh, NC 27610 · Open in Google Maps ↗
Before you visit the Raleigh office
Book Appointment First
Call (877) 803-6311 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (877) 803-6311 · TTY: 1-800-325-0778 · Fax: (833) 950-2540 · Code #322
Services at the Raleigh Social Security office
Other Social Security offices near Raleigh
Smithfield, NC 27577
633 Venture Dr
Durham, NC 27707
3511 Shannon Rd, Suite 200
Wilson, NC 27893
1911 Westwood Ave W
Henderson, NC 27536
858 S Beckford Dr
Sanford, NC 27330
401 Tiffany Dr
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Knightdale, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 5.1 mi |
| Garner, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 5.9 mi |
| Clayton, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 10.9 mi |
| Wendell, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 10.9 mi |
| Rolesville, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 12.1 mi |
| Cary, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 13.6 mi |
| Wake Forest, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 13.9 mi |
| Fuquay-Varina, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 15.3 mi |
| Zebulon, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 15.6 mi |
| Holly Springs, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 16.7 mi |
| Youngsville, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 19.1 mi |
| Angier, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 19.9 mi |
| Bunn, NC | Raleigh office | 3315 Poole Rd · (877) 803-6311 | 22.6 mi |
Frequently asked questions about the Raleigh office
What are the published hours for the Raleigh office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Raleigh office?
Many Social Security services require an appointment. Call the local office at (877) 803-6311 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Raleigh office?
Call the local branch at (877) 803-6311, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗