Franklin, NC Social Security office at 2123 Lakeside Dr, 28734
The Franklin Social Security office at 2123 Lakeside Dr is one of 36 field offices in North Carolina and 1,182 nationwide.
Closest listed SSA office for Franklin and 19 nearby towns. Next-nearest office: Hendersonville (52.1 mi).
Franklin office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the Franklin office?
| Task | Best Method | Fastest Option | Franklin Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Franklin. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (866) 562-0738 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Franklin office location
2123 Lakeside Dr, Franklin, NC 28734 · Open in Google Maps ↗
Before you visit the Franklin office
Book Appointment First
Call (866) 562-0738 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (866) 562-0738 · TTY: 1-800-325-0778 · Fax: (833) 950-3782 · Code #482
Services at the Franklin Social Security office
Other Social Security offices near Franklin
Hendersonville, NC 28792
205 S Grove St
Asheville, NC 28805
800 Centre Park Dr
Anderson, SC 29625
4 Civic Ctr Blvd Ext
Greenville, SC 29615
319 Pelham Rd
Knoxville, TN 37923
9031 Cross Park Dr
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Forest Hills, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 12.1 mi |
| Cullowhee, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 13.2 mi |
| Highlands, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 13.7 mi |
| Webster, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 13.7 mi |
| Dillsboro, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 13.8 mi |
| Glenville, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 14.1 mi |
| Sylva, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 15.1 mi |
| Cashiers, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 16.4 mi |
| Bryson City, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 16.6 mi |
| Whittier, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 16.6 mi |
| Cherokee, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 20.5 mi |
| Andrews, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 25.8 mi |
| Robbinsville, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 26.3 mi |
| Hayesville, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 27.4 mi |
| Maggie Valley, NC | Franklin office | 2123 Lakeside Dr · (866) 562-0738 | 28.7 mi |
Show all 19 nearby towns closest to the Franklin office (+4 more)
| Nearby Town | Closest Listed Office | Distance |
|---|---|---|
| Lake Santeetlah, NC | Franklin office | 30.4 mi |
| Fontana Dam, NC | Franklin office | 30.5 mi |
| Marble, NC | Franklin office | 31.5 mi |
| Murphy, NC | Franklin office | 37.7 mi |
Frequently asked questions about the Franklin office
What are the published hours for the Franklin office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Franklin office?
Many Social Security services require an appointment. Call the local office at (866) 562-0738 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Franklin office?
Call the local branch at (866) 562-0738, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗