Knoxville, TN Social Security office at 9031 Cross Park Dr, 37923
The Knoxville Social Security office at 9031 Cross Park Dr is one of 27 field offices in Tennessee and 1,182 nationwide.
Closest listed SSA office for Knoxville and 26 nearby towns. Next-nearest office: Oak Ridge (11.0 mi).
Knoxville office hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the Knoxville office?
| Task | Best Method | Fastest Option | Knoxville Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Knoxville. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (866) 331-9091 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Knoxville office location
9031 Cross Park Dr, Knoxville, TN 37923 · Open in Google Maps ↗
Before you visit the Knoxville office
Book Appointment First
Call (866) 331-9091 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (866) 331-9091 · TTY: 1-800-325-0778 · Fax: (833) 597-0084 · Code #567
Services at the Knoxville Social Security office
Other Social Security offices near Knoxville
Oak Ridge, TN 37830
565 Oak Ridge Tpke
Athens, TN 37303
921 Congress Pkwy N
Morristown, TN 37813
3112 Millers Point Dr
Franklin, NC 28734
2123 Lakeside Dr
Cleveland, TN 37311
529 Inman St W
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Karns, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 4.0 mi |
| Farragut, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 6.4 mi |
| Louisville, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 7.2 mi |
| Powell, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 8.3 mi |
| Alcoa, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 9.9 mi |
| Rockford, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 10.3 mi |
| Friendsville, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 11.9 mi |
| Eagleton Village, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 12.4 mi |
| Maryville, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 13.4 mi |
| Lenoir City, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 13.5 mi |
| Halls, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 13.7 mi |
| Wildwood, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 14.7 mi |
| John Sevier, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 16.4 mi |
| Seymour, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 18.2 mi |
| Tellico Village, TN | Knoxville office | 9031 Cross Park Dr · (866) 331-9091 | 18.6 mi |
Show all 26 nearby towns closest to the Knoxville office (+11 more)
| Nearby Town | Closest Listed Office | Distance |
|---|---|---|
| Greenback, TN | Knoxville office | 19.7 mi |
| Loudon, TN | Knoxville office | 20.3 mi |
| Mascot, TN | Knoxville office | 20.4 mi |
| Walland, TN | Knoxville office | 20.4 mi |
| Plainview, TN | Knoxville office | 24.0 mi |
| Townsend, TN | Knoxville office | 25.2 mi |
| Luttrell, TN | Knoxville office | 27.2 mi |
| Maynardville, TN | Knoxville office | 27.2 mi |
| Sevierville, TN | Knoxville office | 28.2 mi |
| Pigeon Forge, TN | Knoxville office | 30.3 mi |
| Gatlinburg, TN | Knoxville office | 35.7 mi |
Frequently asked questions about the Knoxville office
What are the published hours for the Knoxville office?
The published schedule is Mon–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Knoxville office?
Many Social Security services require an appointment. Call the local office at (866) 331-9091 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Knoxville office?
Call the local branch at (866) 331-9091, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗