Waterbury, CT Social Security office at 51 North Elm St, 06702
The Waterbury Social Security office at 51 North Elm St is one of 15 field offices in Connecticut and 1,182 nationwide.
Closest listed SSA office for Waterbury and 10 nearby towns. Next-nearest office: Ansonia (15.3 mi).
Waterbury office hours
- Monday 9:00 AM – 4:00 AM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Best time to visit & closures
Upcoming Federal Holiday Closures
Can you skip a trip to the Waterbury office?
| Task | Best Method | Fastest Option | Waterbury Visit Notes & Originals |
|---|---|---|---|
| Replace a Social Security card | 🟢 Online / Phone | Online at SSA.gov or by phone | Bring unexpired photo ID only if online replacement is unavailable. |
| Benefit verification (award) letter | 🟢 Instant Online | Download PDF online or call 1-800-772-1213 | No office visit needed unless you require an immediate stamped printout. |
| Update direct deposit or address | 🟢 Online / Phone | Online account or automated phone line | No trip needed to Waterbury. |
| Apply for Retirement, SSDI, or Medicare | 🟡 Call First | Online application or phone interview | Call (877) 405-4874 to book an appointment before visiting. |
| Apply for SSI benefits | 🟡 Call First | Scheduled phone or in-person interview | Call ahead; bring income, bank, and residency records. |
| First-time SSN card or legal name change | 🔴 In-Person Originals | Start online, then bring originals | Must present original/certified marriage or court order + photo ID. |
Waterbury office location
51 North Elm St, Suite 1, Waterbury, CT 06702 · Open in Google Maps ↗
Before you visit the Waterbury office
Book Appointment First
Call (877) 405-4874 or 1-800-772-1213 before driving.
Unexpired Photo ID + Originals
Bring original or certified records only (no photocopies). See checklist →
Direct Numbers & Codes
Local: (877) 405-4874 · TTY: 1-800-325-0778 · Fax: (833) 950-2358 · Code #082
Services at the Waterbury Social Security office
Other Social Security offices near Waterbury
Ansonia, CT 06401
475 Main St
New Britain, CT 06051
1 Herald Sq, Fl 2 Suite 201
Torrington, CT 06790
147 Litchfield St
Hartford, CT 06103
135 High St, Suite 101
Danbury, CT 06810
131 West St
Closest Social Security office for nearby towns
| Nearby Town | Closest Listed Office | Address & Phone | Distance |
|---|---|---|---|
| Oakville, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 3.6 mi |
| Naugatuck, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 4.8 mi |
| Watertown, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 5.4 mi |
| Plantsville, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 7.7 mi |
| Cheshire Village, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 8.1 mi |
| Terryville, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 8.5 mi |
| Woodbury Center, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 8.7 mi |
| Bethlehem Village, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 10.5 mi |
| Heritage Village, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 11.3 mi |
| Wallingford Center, CT | Waterbury office | 51 North Elm St · (877) 405-4874 | 13.4 mi |
Frequently asked questions about the Waterbury office
What are the published hours for the Waterbury office?
The published schedule is Mon: 9:00 AM – 4:00 AM · Tue–Fri: 9:00 AM – 4:00 PM. The office is closed on weekends and federal holidays.
Do I need an appointment at the Waterbury office?
Many Social Security services require an appointment. Call the local office at (877) 405-4874 or the national line at 1-800-772-1213 before visiting.
What phone number should I call for the Waterbury office?
Call the local branch at (877) 405-4874, the national toll-free line at 1-800-772-1213, or TTY 1-800-325-0778.
What documents should I bring to the office?
Bring an unexpired government photo ID and original or certified documents for your task. Photocopies and notarized copies are not accepted.
Can I complete my Social Security task online?
Yes. Replacement cards, benefit verification letters, and address updates can be completed online through your official my Social Security account. Visit my Social Security at SSA.gov ↗ to start online.
Are these hours live, and is this an official SSA page?
No on both. These are published weekly hours, and SSA Office Finder is an independent directory. Verify official notices at SSA.gov ↗.
Official government portal: Social Security Administration (SSA.gov) ↗